Step by Step:
What do you do if you submit an RGA to a vendor and they issue a refund to your credit card? There is no feature that allows you to receive a credit card refund from a vendor against an RGA, but here is a workaround:
Step 1: Create an AP bill coded to the credit card liability GL
#1 Go to Administration > Accounting > Accounts Payable > Enter Bill.
#2 In the Profile tab select vendor, enter invoice number (one you make up is fine) and enter the amount of the refund.
#3 Click Apply Accounts.
#4 Select the liability account associated with the credit card.
#5 Click Save.
#6 This credits you AP GL and debits your credit card liability GL.
Step 2: Create a debit memo to wash out the Credit posting to your AP GL.
#1 Go to Administration > Accounting > Accounts Payable > Add Debit Memo.
#2 Select appropriate vendor.
#3 Enter memo number (one you make up is fine).
#4 Make sure Is for RGA box is checked.
#5 Enter amount of refund.
#6 Apply RGA to Debit Memo to close it.
#7 Go to Administration > Accounting > Accounts Payable > Pay Bills.
#8 Pay bill created in Step 1 with Debit Memo.
Unless explicitly stated, this topic documents the most recent version of Evosus Business Enterprise. If you're not using the latest version, go here to download it.
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